Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

If you need to return an item, simply send us an email via support@coffeegreed.com and we will get back to you on the process of returning your item/s.

Shipping

We want you to have the best experience possible and enjoy shopping with us. For most orders, please allow up to 21 business days for delivery but below outlines further specifics surrounding shipping timeframes for different parts of the world. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases orders arrive well before the maximum timeframe.

If you have any questions, issues or need assistance with tracking your order please use the 'Contact Us' link on top of this page. Alternatively you can also email us at support@coffeegreed.com. We will respond within 24 hours to your email. Tracking information is available within 4-5 business days from the day we sent you the tracking code.

Estimated delivery time to US: 5-20 business days via Express USPS

Estimated delivery time to Mexico: 12-20 days

Estimated delivery time to Australia & New Zealand: 12-20 days

Estimated delivery time to Canada: 16-26 days

Estimated delivery time to U.K: 16-30 days

Estimated delivery time to Europe and surrounding countries: 12-35 days

For Rest of the World International Orders Please Allow anywhere from 20-50 Days